FAQ

Shipping & Delivery

Currently sauna doors & steam room doors are shipped to the following countries:

Estonia - 19.99 EUR

Finland - 49.99 EUR

Germany - 94.99 EUR

We are working on adding new countries.

If we don't ship to your country yet, send us an email at info@iSauna.eu and we will send you a quote.

Currently handles are shipped to the following countries:

FREE - Austria, Belgium, Czechia, Estonia, Finland, France, Germany, Hungary, Latvia, Lithuania, Netherlands, Poland, Slovakia, Sweden

5.99 EUR - Bulgaria, Croatia, Cyprus, Greece, Ireland, Italy, Luxembourg, Malta, Portugal, Romania, Serbia, Slovenia, Spain, Denmark

We are working on adding new countries.

If we don't ship to your country yet, send us an email at info@iSauna.eu and we will send you a quote.

Currently sauna elements are shipped to the following countries:

FREE - Estonia, Finland, Latvia, Lithuania

9.99 EUR - Austria, Bulgaria, Belgium, Czechia, Croatia, Cyprus, France, Germany, Hungary, Greece, Ireland, Italy, Luxembourg, Malta, Portugal, Romania, Serbia, Slovenia, Spain, Denmark, Netherlands, Poland, Slovakia, Sweden

We are working on adding new countries.

If we don't ship to your country yet, send us an email at info@iSauna.eu and we will send you a quote.

Our Team will do everything to send your order out quickly as possible.

After your order is processed, it will take approximately 3-12 workdays for your package to arrive at your doorstep. :)

Send us an email or fill out the form in our contact page.

Payments

We accept the following forms of payment: MasterCard, Visa, American Express, Apple Pay, Paypal.

All prices include VAT.

Returns

Returns have to be made within 14 days from the date of delivery by returning your item to our warehouse (Sinilille tee 6,Peetri,Estonia).

If you would like to return the item, then contact us by email or fill out the form on the contact page.

The postage of the return shall be borne by the customer. 

Returned merchandise must meet the below requirements in order to be accepted for a refund:

All items must be in original condition.

Product that has been used, altered or damaged will not be accepted.

Made to Order or personalized items cannot be returned.

Items purchased outside of our online store cannot be returned. These items can be returned using the same channel of the original purchase.

Sauna Doors

With proper care the door can last at least 10 years.

By the default we produce right-handed doors, however our doors are universal.

To change door handedness, move the upper slat to the other side of the door.

We use 8mm tempered glass (EN 12150-1) which is 5x stronger than ordinary glass.

FAQ

Shipping Service & Fee  Supported countries

Standard 

Free

 

Austria, Belgium, Czechia, Estonia, Finland, France, Germany, Hungary, Latvia, Lithuania, Netherlands, Poland, Slovakia, Sweden

Standard

5.99 EUR

 

 

Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Faroe Islands, Georgia, Gibraltar, Greece, Greenland, Vatican City, Iceland, Ireland, Isle of Man, Italy, Kosovo, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Norway, Portugal, Romania, San Marino, Serbia, Slovenia, Spain, Switzerland, Turkey, Ukraine, United Kingdom, Denmark

Standard

9.99 EUR

Canada, Mexico, United States